Frequently Asked Questions

You've got questions?

1. Does Ornaments4less.com purchase collections?
2. Does Ornaments4less.com ship internationally?
3. How much will it cost to ship my order?
4. How soon will I receive my purchase?
5. Is this ornament a miniature or a full size ornament?
6. Does this ornament come in its original box?
7. Why doesn't my Hallmark Ornament have a memory card?
8. What forms of payments does Ornaments4less.com accept?
9. How does Ornaments4Less.com store their inventory?
10. Can you help me locate an ornament or collectable when I don't see it listed?
11. What is your return policy?
12. Is there a restocking fee for returned items?  Will my shipping or insurance be refunded?
13. Who designed your web site?

We've got answers!!

1. Yes, we buy large and small collections all the time.  Please email us to discuss the details of your particular collection. [ Top ]
2. Yes, we ship all over the world every week.  Shipping and Handling charges vary by country, so please email us for exact fees. [ Top ]
3. We ship our packages either Standard Shipping or Priority Mail to the U.S, and Standard Shipping Internationally (More details below).  All domestic orders over $100 are eligible for free Standard shipping, (there are some restrictions, see below)!  For all other orders, our rates are as follows:
   

   Method/Location	First Item	Each Additional Item
   Standard Domestic	$4.00	$.75
   Priority Domestic	$5.50	$1.50
   Standard Canada	$4.75	$1.50
   Standard International	$9.95	$2.50

   There may be additional shipping charges that may apply for heavy weight items.  These fees are posted on the individual item description page.  Additional shipping charges are not eligible for Free Shipping offers.  International Customers: Customs and duty fees for Canadian and International orders are the responsibility of the customer.  Please contact your local Customs office for additional information.  [ Top ]
   
4. Items are packaged and sent out within 5 working days of payment; though often the same day as your payment is received [ Top ]
5. All of our listings state whether it is a miniature ornament or not.  If the description does not say that it is a Miniature, then it is a full size ornament. [ Top ]
6. All of our ornaments come in their original boxes unless otherwise noted in the description.  The description will also let you know the condition of the box, from Damaged to Mint, or if there is no box at all. [ Top ]
7. Hallmark stopped putting memory cards in their ornaments in 2005.  So the most likely reason your card does not have a memory card is that it was made in 2006 or later. [ Top ]
8. We accept credit cards and Paypal on our web site (personal checks and money orders by special arrangement.) [ Top ]
9. All Ornaments sold by Ornaments4less.com come from a smoke-free enviroment. [ Top ]
10. Though our inventory has over 60,000 items, we are contantly adding to it.  Visit our web site often to look for new and featured items.  However, if there is a particular item that you are interested in and don't see it here, please contact us and we will make every effort to locate it for you! [ Top ]
11. We only accept returns on items that are not in the condition that was indicated in the description. If you feel that the item you received is not exactly what you purchased from us, please let us know.
    Note that ALL 2009 ornaments are not eligible for exchange or return under any circumstances.  These are brand new and never used, sold as-is, and clearly marked as such in the product description.   [ Top ]
12. If we do decide to accept a return (see #11 above), there is a 15% restocking fee.  We will only refund the purchase price (not shipping or insurance).   [ Top ]
13. The new Ornaments4Less.com web site was designed by WebManStan using tools & shopping cart technology from 3dCart.com. [ Top ]